Terms and Conditions

This website/application is operated by the Velvon team. In this website/application, “we” and “our” refer to the Velvon team. Velvon provides you (the user) with this website/application, including all information, tools, and services offered on this website, provided that you accept all the terms, conditions, policies, and statements set forth herein. By accessing our website and/or purchasing goods from us, you use our “Services” and agree to be bound by the following terms and conditions (“Terms”), including those mentioned herein and/or provided via hyperlinks. These Terms and Conditions apply to all users of this website, including but not limited to visitors, suppliers, customers, merchants, and/or content contributors. Please read these Terms and Conditions carefully before accessing or using our website/application. By accessing or using any part of this website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this Agreement, you may not access or use any services on this website/application. If these Terms are considered an offer, your acceptance of that offer is limited to these Terms. Any new features or tools added to the existing store will also be subject to these Terms. You can view the current version of the Terms on this page at any time. We reserve the right to update, modify, or replace any part of these Terms by posting updates and/or changes on this website/application. It is your responsibility to check this page periodically for changes. Your continued use of or access to this website/application after any changes are posted constitutes your acceptance of those changes.

Part 1 - Terms of Use By agreeing to these Terms of Use, you agree not to use our products for any illegal or unauthorized purpose, nor to violate any laws (including, but not limited to, copyright laws) in your jurisdiction when using the Service. You may not distribute any worms, malware, or any destructive code. If you breach or fail to comply with any provision of these Terms of Use, we will immediately terminate the Service.

Part 2 - General Terms of Use We reserve the right to refuse to provide services to any person at any time for any reason. You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and may involve (a) transmission over various networks; and (b) modifications to adapt to the technical requirements of the connected network or device. Credit card information is always encrypted during network transmission. You agree not to copy, reproduce, sell, resell, or utilize any part of the Service, use or access to the Service, or any contact methods on the website/application providing the service without our express written consent. The headings used in this Agreement are for convenience only and do not limit or otherwise affect these Terms.

Part 3 - Accuracy, Completeness, and Timeliness of Information We are not responsible for the accuracy, completeness, or timeliness of the information provided on this website. The information on this website is for general informational purposes only and should not be used as the sole basis for decision-making. Before making any decisions, you should consult more authoritative, accurate, complete, or up-to-date sources of information. You use the information on this website at your own risk. This website may contain some historical information. Historical information is not necessarily up-to-date and is for your reference only. We reserve the right to change the content of this website at any time, but we have no obligation to update any information on this website. You agree to be solely responsible for monitoring changes to this website.

Part 4 - Changes to Services and Prices Our product prices are subject to change without notice. We reserve the right to modify or terminate the Service (or any part or content thereof) at any time without notice. We assume no responsibility to you or any third party for any modification, price change, suspension, or termination of the Service.

Part 5 - Products or Services (where applicable) Certain products or services may be available only online through the website/application. Such products or services are limited in quantity and are only returnable under our return policy. We have made every effort to ensure that the colors and images of products displayed in the store are accurate. However, we cannot guarantee that any colors displayed on your computer monitor will be completely accurate. We reserve the right (but not the obligation) to restrict the sale of our products or services to any individual, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of any product or service available. All product descriptions or product prices are subject to change at any time without notice, and we reserve the right of final interpretation. We reserve the right to discontinue the availability of any product at any time. Any product or service offered on this website is invalid if it is prohibited in your region. We do not guarantee that the quality of any product, service, information, or other material you purchase or receive will meet your expectations, nor do we guarantee that any errors in the service will be corrected.

Part 6 - Accuracy of Billing and Account Information We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantity of products that can be purchased per person, per household, or per order. These limits may include orders placed using the same customer account, the same credit card, and/or the same billing address and/or shipping address. If we change or cancel an order, we may attempt to contact you using the email address and/or billing address/phone number you provided when placing the order. We reserve the right to limit or prohibit orders that we, at our sole discretion, deem to be placed by a merchant, dealer, or distributor. You agree to provide up-to-date, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transaction and contact you if necessary. Please see our return policy for more details.

Part 7 - Optional Tools We may provide you with access to third-party tools, but we have no control or influence over these tools. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions, and make no endorsements. We are not liable for any liability arising out of or related to your use of optional third-party tools. You use any optional tools provided on this website at your own risk and responsibility, and you should ensure that you have understood and agreed to the terms of the tools provided by the relevant third-party providers. We may also provide new services and/or features (including the release of new tools and resources) through this website/application in the future. Such new features and/or services are also subject to these terms.

Part 8 - Third-Party Links Some content, products, and services offered on our services may contain material from third parties. Third-party links on this website may direct you to third-party websites unrelated to us. We are not responsible for reviewing or evaluating the content or accuracy of any third-party material or website, and we make no warranty or liability for such third-party material, products, or services. We are not liable for any damages or injuries arising from the purchase or use of any goods, services, resources, content, or any other transaction related to any third-party website. Please carefully read and understand the policies and procedures of third parties before making any transaction. For complaints, claims, doubts, or questions regarding third-party products, please contact the third party directly.

Part 9 - User Comments, Feedback, and Other Submissions If you submit certain content, such as ideas, suggestions, designs, proposals, or other materials (collectively, “Comments”), at our request (e.g., for an entry) or without our request, whether online, by email, by mail, or otherwise, you agree that we may edit, copy, publish, distribute, translate, and use any Comments you submit at any time without restriction. We have no obligation, and will have no obligation in the future, to (1) keep any Comments confidential; (2) pay any Comments for any Comments; or (3) respond to any Comments. We have the right (but not the obligation) to monitor, edit, or delete content that we deem illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that infringes on the intellectual property rights of any party or violates these Terms. You agree that your comments will not infringe any rights of any third party, including copyright, trademark, privacy, personality rights, or other personal or proprietary rights. You further agree that your comments will not contain defamatory or other illegal, offensive, or obscene content, nor will they contain any computer viruses or other harmful programs. No software that may affect the operation of this service or any related website/application may be used. You may not use a false email address, impersonate another person, or otherwise mislead us or any third party into believing the source of any comment. You are solely responsible for all comments you create and their accuracy. We assume no responsibility for comments posted by you or any third party.

Part 10 - Personal Information Providing personal information through this store is governed by our Privacy Policy.

Part 11 - Errors, Inaccuracies, and Omissions Information on our website or service may from time to time contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping costs, delivery times, and inventory. We reserve the right to correct any errors, inaccuracies, or omissions at any time, as well as to change or update information or cancel orders without prior notice (including after order submission). Except as otherwise provided by law, we have no obligation to update, change, or clarify information on the Service or any related websites/applications, including but not limited to pricing information. Any update or refresh date used on the Service or any related websites/applications shall not be construed as indicating that all information on the Service or any related websites/applications has been changed or updated.

Part 12 - Prohibited Uses Except as otherwise prohibited in these Terms, you may not use this website or its content for the following purposes: (a) any unlawful purpose; (b) to encourage others to engage in or participate in any unlawful activity; (c) to violate any international or UK regulations, rules, laws or local regulations; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, insult, abuse, harm, defame, demean, intimidate or discriminate against others on the basis of sex, sexual orientation, religion, race, color, age, national origin or disability; (f) to provide false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in a manner that affects the functionality or operation of this service or any related website/application, other website or the Internet; (h) to collect or track the personal information of others; (i) to send spam, phishing, online fraud, impersonation, web crawling, scraping or stealing data; (j) for any obscene or immoral purpose; or (k) By disrupting or circumventing the security features of this Service or any related website/application, other websites, or the Internet, you may infringe upon our rights. We reserve the right to terminate your use of this Service or any related website/application due to your violation of any prohibited use.

Part 13 - Disclaimer; Limitation of Liability We do not warrant, represent, or guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not guarantee the accuracy or reliability of the results that may be obtained from using this Service. You agree that we may remove or terminate this Service at any time indefinitely without notice. You expressly agree that your use of or inability to use this Service is entirely at your own risk. This Service and all products and services offered to you through this Service (unless otherwise expressly stated) are provided "as is" and "as available" without any express or implied representations, warranties, or conditions of any kind, including all implied warranties or conditions regarding merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement. Under no circumstances shall we, our directors, officers, employees, affiliates, agents, suppliers, interns, contractors, service providers, or licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, as long as such damages arise from your use of the Service or any products obtained through the Service, or from any other claim relating to your use of the Service or any products, including but not limited to any errors or omissions in any content, or any loss or damage of any kind in connection therewith. Even if you have been advised of the potential for such risks, we are not liable for any consequences arising from your use of the Service or any content (or products) published, transmitted, or otherwise made available through the Service. Because some states or jurisdictions do not allow the exclusion or limitation of liability for indirect or incidental damages, our liability in those states or jurisdictions shall be limited to the maximum extent permitted by law.

Part 16 - Termination All obligations and responsibilities incurred by either party prior to the termination date shall remain in effect upon termination of this Agreement. These Terms shall remain in effect until termination by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or cease using our website. We may also terminate this Agreement at any time without notice if, in our sole judgment, you have failed to comply with or we suspect that you have failed to comply with any term or provision of these Terms, and you shall still be required to pay all due amounts up to and including the termination date; we may therefore refuse you access to our Services (or any part thereof).

Article 17 - Entire Agreement Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms, along with any policies or operating rules we have on this website or in connection with the Services, constitute the entire agreement and understanding between you and us and bind you to your use of the Services, superseding all prior or concurrent oral or written agreements, communications, and proposals between you and us (including, but not limited to, any prior versions of these Terms). Any ambiguity in the interpretation of these Terms and Conditions shall not be detrimental to the party that made these Terms and Conditions.

Part 18 - Applicable Law These Terms and Conditions, and any separate agreements on which we provide services to you, shall be governed by and construed in accordance with the laws of the United Kingdom.

Part 19 - Changes to Terms You may view the latest version of these Terms and Conditions at any time on this page. We reserve the right to update, modify, or replace any part of these Terms and Conditions at our sole discretion, and such updates and changes will be posted on our website/application. It is your responsibility to check our website/application periodically for changes. Your continued use of or access to our website/application or services after any changes to these Terms and Conditions constitute your acceptance of those changes.